Student Policies
Registration and payment for the course entitles the student access to
the course curriculum, qualified course administrator/instructors, exams,
grading and annotation, discussion areas and the job board.
Standards of Progress
Exam scores and completion of assignments determine a student’s satisfactory
progress. Each course must be completed within 90 days of registration.
If not completed within 90 days, the student will be required to repurchase
and retake that individual course.
AMT-American Express Travel and Education SystemsLLC, issue certificates of completion
upon the student’s successful completion the series of courses for any of the career tracks.
Certificates will
be mailed to each individual. Successful completion of each course requires
passing the exam with an 80% average or greater.
Each exam may only be accessed and submitted one time. Students not able to
complete their exam after beginning will be required to repurchase and
retake the complete course.
Student Conduct Policy
Students are subject to dismissal for unsatisfactory conduct and will not
receive a refund. The principal classifications of unsatisfactory conduct
are:
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Theft or destruction of property including but not excluded to intellectual
or physical work or software, belonging to the school or other students.
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Cheating on an exam or other material.
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The use of another student’s or individual’s work or material for a grade.
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Personal behavior that is disruptive to the learning environment, including:
abusive language, intimidation, flagrant lack of respect for the staff
or the peaceful enjoyment of other students and staff.
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The unlawful or unethical use of the curriculum, programming
or communication as determined by the course administrator.
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Students will be considered for readmittance upon signing an agreement
to comply with all school policies.
Instructional Support
Course Administrator emails a welcome letter to the student to begin unrestricted
email communication and support, then contacts the student on a regular
basis regarding progress; corrects, annotates and grades Exercises and
Reviews. Questions will be answered within 24 hours on regular business days.
Telephone tutoring can be arranged for $5.00 per 10 minute session.
Refund Policy
All monies paid by an applicant will be refunded if the applicant notifies the school of cancellation or termination of his or her enrollment in writing within three business days after the applicant has registered and paid for a course, prior to the course being accessed. After three business days, or once a course has been accessed, no refund will be granted.
All notification of cancellation or termination should be
sent to frankmorgan@amttravel.com.
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