How to Use the Internet
Introduction

A survey of travel and tourism companies asked pointed questions regarding the skills and knowledge needed by people entering the profession in the 21st Century.

To the questions regarding the use of the Internet in the industry, every employer indicated a need for knowledge and skill in utilizing the internet as a resource and recognizing the booking capabilities as a challenge and an opportunity for today’s travel agent.

After this lesson you should be able to . . .

Specify the value of discovering travel resources on the Web
Learn how to access and navigate the Internet to utilize the multiple travel resources online
Define terms used in Internet access
Explain security issues as they apply to the Internet