Reservations
This person takes incoming calls from prospective clients and/or travel agents and makes reservations for tours. Answers questions regarding the product and makes recommendations.

Documents
This position is responsible for processing all of the documents necessary for the tour -- tickets, vouchers, visas, etc.

Marketing
This person is responsible for marketing the tour to the public or travel retailers. May include print or other media. May be responsible for designing and printing of brochures.

Sales Representative
Makes visits to agencies and other travel retailers to encourage business. Responds to problems or concerns.

Tour Manager
Responsible for the smooth operation of the tour. Handles any problems encountered during the tour.

Tour Guide
Is knowledgeable about the area and sites visited and informs the tour group of what they are seeing.

Local Tour Operator
Contracts with a tour operator to handle a particular part or segment of the tour. Specializes in a particular thing, such as river running or bus tours of the city.

Tour Wholesaler/Retailer
This position puts the tours together, negotiating with the various suppliers for rates and blocked space. Determines rates to charge.