Ensuring your first step is in the right direction.

Travel Education is an important first step in ensuring your future success as a travel agent professional. All training is internet delivered via TravelCampus, a web-based delivered travel agent education program that allows you to study at your convenience, day or night, seven days a week. The subject content is dictated by the industry. Each web-based course is designed by experts to provide you the knowledge and/or skill necessary to succeed in the exciting world of travel.

Travel Sales and Trends - Enjoy expected, as well as surprising, sales techniques and new approaches as you explore and practice them. Included you will find telephone business manners, listening skills, and tools for targeting the traveler. Discover successful sales steps for telephone reservations agents as well as for the travel professional working with clients one on one. Trends in the industry include the use of the Web for a variety of travel agent resources as well as current information on possible careers in the industry.

Air Reservations - U.S. Domestic - Gain the product knowledge and skills needed to research, plan and book air travel. You will learn the terminology, the policies and the procedures of airline travel and airline reservations.

Air Fares - U.S. Domestic - Learn the air fare terms, codes, fare construction principles and fare application rules necessary to find, interpret and apply the lowest applicable fare to your clients' air itinerary. Practice the interpretation of the multiple air transportation taxes and fees applicable to air travel.

ARC Documents - The airline tickets used for air travel in the United States are issued, controlled and processed through an Area Settlement Plan administered by the Airlines Reporting Corporation (ARC). You will cover the ticketing types, forms, policies and procedures, forms of payment, refunds and exchanges.

Fares and Tickets International - International air travel has expanded exponentially in the past decade and promises to continue to grow. This course will provide you with the skills required to meet the needs of your international air travelers. These skills include an understanding of the two basic international faring systems, mileage and routing as well as currency procedures, including the use of the fictitious currency, Neutral Units of Construction. You will learn to interpret all the data found in the faring and pricing information in the CRSs and as printed on international tickets. This includes international fare basis codes, base fares, taxes, surcharges, currency codes and mileage principle coding as applicable.

Hotels and Lodging - Learn the basics of the hotel product, rate structure, property and room classifications, codes, published and automated resources and non-automated reservations procedures. Identify your guests' preferences, learn the variables that affect prices, and select the right hotel for any given client. An additional option is to enjoy the hotel sales training education program developed by Marriott, entitled Hotel Excellence!

Ground Transportation - Learn the basics of the product, policies, procedures, codes, pricing and distribution. This study focuses on Amtrak, VIA Rail, BritRail and Eurail, the types of train accommodations, services and fare structure.

Automated Air Reservations - You will learn to book air reservations using RTS©, a hands on Computer Reservations System (CRS) simulation of Sabre® in conjunction with the online tutorial. Each lesson combines selections from a proven Sabre® text with helpful hints and instruction to most effectively use the realistic simulator, RTS© Sabre®. You will learn and practice the basic functions of Sabre® as used by travel professionals planning and booking air travel. Exercises and drills will improve your proficiency and speed. You will master the skills necessary to make, maintain, change, and cancel automated travel reservations. Note: RTS© is only IBM compatible.

Automated Air Fares and Tickets - You will learn to find the lowest applicable fare for your client as you utilize the Computer Reservations System (CRS) Sabre® to display fares between city pairs and the Sabre® pricing system to calculate the total fare, including fees and taxes for the simplest and most complex domestic air itineraries. You will be using RTS©, a hands on Computer Reservations System (CRS) simulation of Sabre® in conjunction with the online tutorial. Each lesson combines selections from a proven Sabre® text with helpful hints and instruction to most effectively use the realistic simulator, RTS© Sabre®.

Automated Car Rental and Hotel Accommodations - You will learn to research, select and book car rentals and hotel rooms using RTS©, a hands on Computer Reservations System (CRS) simulation of Sabre® in conjunction with the online tutorial. Each lesson combines selections from a proven Sabre® text with helpful hints and instruction to most effectively use the realistic simulator, RTS© Sabre®. You will learn and practice the basic functions of Sabre® as used by travel agent professionals planning and booking air travel. Exercises and drills will improve your proficiency and speed. You will master the skills necessary to make, maintain, change, and cancel automated travel reservations. Note: RTS© is only IBM compatible.

For more Travel Education information, visit the TravelCampus web site.

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