TAT 150 Taking Off In Travel 3 hours
This course provides an overview of the basics of the travel industry and career opportunities available. Enjoy a fun, realistic presentation of: air travel, car rentals, hotel accommodations, rail travel, tours, and cruises. Group travel, incentive travel, meetings and conventions, in-bound tourism, international travel and niche travel are also discussed. There will be opportunities for learning activities as well as exercises and thought-provoking case studies to aid in applying the principles presented.
TAT 151 Travel Sales and Trends 3 hours
Enjoy expected as well as surprising sales techniques and new approaches as you explore and practice them. Included you will find telephone business manners, listening skills, and tools for targeting the traveler. Discover successful sales steps for telephone reservations agents as well as for the travel professional working with clients one on one. Trends in the industry include the use of the Web for a variety of travel resources as well as current information on possible careers in the industry. This is an excellent introduction to the program.
TAT 160 Destination Geography 3 hours
This course presents the travel and tourism destinations that are regularly top sellers, according to the American Society of Travel Agents. These are the states of Florida, Nevada, New York, Hawaii, California, Washington D.C., Alaska and Illinois; the provinces of British Columbia, Ontario and Quebec in Canada; and the countries of England, France, Italy, Mexico, Germany, Netherlands, Spain, Ireland and Australia. Maps are presented with an orientation to location of each destination. The course treats physical, locational and cultural geography as a travel sales product. A good world atlas can greatly aid you in your study of Destination Geography.
TAT 290 Selling Vacation Packages and Tours 3 hours
Earn great commissions by booking vacation packages and tours, one of the fastest growing segments of the travel industry. Learn the basics of the tour product, components of tours, tour destinations, types of vacation packages and tours, print and electronic resources and non-automated tour booking procedures. Understand the function of tour operators and wholesalers. Identify your clients’ needs and preferences, and book the right vacation package for any given client.
TAT 290 The Cruise Market 3 hours
Earn great commissions by booking cruises, one of the fastest growing segments of the travel industry. Learn the basics of the cruise product, cruise classifications, destinations, and types of cruises, print resources and non-automated reservations procedures. Identify your clients' needs and preferences, learn the variables that are available in cruising and select and book the right cruise for any given client.
TAT 290 Selling Hotels & Lodging 3 hours
Earn great commissions by booking your clients' hotel accommodations. Learn the basics of the hotel product, rate structure, property and room classifications, codes, published and automated resources and non-automated reservations procedures. Identify your guests' preferences, learn the variables that affect prices, select the right hotel for any given client.
TAT 290 Ground Transportation 3 hours
You will find car rental a relatively simple product to sell and book and commissions are reasonable. Some seventy percent of North Americans travel by car while vacationing. Learn the basics of the product, policies, procedures, codes, pricing and distribution. Rail travel recaptures the image of a different time and appeals to many leisure travelers. This study focuses on Amtrak, VIA Rail, BritRail and Eurail, the types of train accommodations, services and fare structure.
TAT 290 Small Group Tour Leadership 3 hours
Have you always dreamed of traveling the world and getting paid to do it? Or do you have specific knowledge or interests you can share with others? Put your dreams and interests to work for you! This timely course is designed to assist you, the travel professional, in becoming a small group tour leader. Determine if you have the skills, knowledge, abilities and traits you need to be an effective tour leader. Study tour leader roles and responsibilities. Learn conflict-resolution skills and prepare to manage a tour group. See how to polish your resume and market yourself to find a tour leader position within the industry and become a "Leader of the Pack."
TAT 290 Developing Specialty Vacation Packages and Tours 3 hours
This specialist course will help you, the travel professional, in putting together the components of a sellable niche market vacation package. Think about the possibilities when you can provide your clients with a specially developed product that will help them live out their dreams and restore their mind, body and spirit. Think about how much fun designing a vacation package can be, especially when you have a passion for the destination. This course will provide you with the information and tools you need to grow your business as you develop your own vacation packages.
TAT 280/281 Externship 3 hours
A field study course designed to give you a first hand view in a travel agency sales and operation. Learn how the travel agent interacts with both their customer and supplier. Observe customer service and the sales process in a live environment.
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