What Information Is Needed For A Rail Reservation? 20
   
Travel professionals in the United States and Canada can make reservations and issue tickets for VIA and/or Amtrak. VIA and Amtrak can be booked online, by telephone or via any of the major GDSs in the U.S. or Canada. North American agents can also book reservations on many foreign trains. Eurail and Britrail can be booked by telephone or online. These foreign rail offices require time for processing. Your client must possess a passport before the order can be placed, as the passport number appears on the pass. Some travel agencies with a high volume may have the passes on hand.

RAIL TRAVEL RESERVATIONS
Job Aid

Data
Needed
to book
Rail
Reservations

Origin and destination

Date and day of departure

Time of departure

Train number and/or  name

Name(s) and number of passengers traveling

Type of passengers - Adults - Children, - Military - Senior Citizens, etc.

Type of accommodations
Note: If requesting a package or hotel accommodations, ask for the appropriate desk after the rail reservations are completed.

Needed
from the
Rail Reservation Agent
GDS or website to confirm reservations

Agent’s name or ID

Reservation/Confirmation number

Verify train number(s) and name(s)

Verify time of departure and arrival

Verify price