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Syllabus and Course Outline
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COURSE TITLE: |
AUTOMATED CAR RENTAL AND HOTEL ACCOMMODATIONS - APOLLO |
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PREREQUISITE: |
Automated Air Reservations and |
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NUMBER OF HOURS: |
10 - 15 Hours |
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DESCRIPTION: |
Become proficient in the automation systems used by airlines and their authorized agents. Add to your skills as you interpret car rental and hotel accommodations rate, availability, product and procedures displays and book the reservations. Exercises and drills will improve your proficiency and speed. You will use RTS©, a hands-on simulation of Apollo® in conjunction with the online tutorial. The full RTS© Apollo® simulation program includes three courses. |
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OBJECTIVES: |
You will be able to demonstrate proficiency in the following areas: |
Display and explain local and corporate car company policies
Interpret car types, rate plans and rate categories
Display, interpret and sell car rentals from CAL Displays
Interpret, modify and cancel car segments
List, describe and decode at least six rate categories, and six room type
classes
Display, interpret and sell hotel accommodations from HOA Displays
Display and interpret HOD Displays
Interpret, modify and cancel hotel segments
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GRADING CRITERIA: |
Successful completion of all Reviews, Exercises, Drills and Exams. |
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COURSE OUTLINE: |
Each lesson includes an online Review and Exercise to increase application skill.
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COURSE ACTIVITIES AND ASSIGNMENTS:
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